Contact Us
Got a question about a review, spotted something that needs updating, or want to flag an issue with a promo code we've listed? This page tells you how to reach us and what kind of enquiries we can help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods.
What we can help with
- Corrections to bonus terms, rake figures, or other details on our CoinPoker review
- Reports of a promo code or bonus code that no longer works as described
- Questions about how we assess and rank the poker sites listed on this site
- General feedback on the site, its layout, or its content
- Suggestions for other crypto poker rooms or offers worth covering
What we cannot help with
We're an independent review site, not the operator of any poker room named on our pages. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity, or issue refunds on your behalf. For any of these, you'll need to contact the poker site directly through its own support channels — CoinPoker and the other operators listed here each run their own customer service teams for account-specific issues.
Similarly, we can't give personalized legal, tax, or financial advice. If you have questions about how gambling winnings are taxed, or whether playing on a particular site is permitted where you live, we'd always suggest checking with a qualified professional and confirming the current rules in your own state, since laws around online poker vary and can change.
Before you get in touch
If your question is about how a specific bonus clears, what games and stakes are available, or how deposits and withdrawals work, you may find the answer already covered on our full CoinPoker review. For readers who are concerned about their own or someone else's gambling habits, our Responsible Gambling page lists tools and support options, including the national problem gambling helpline. Our About Us page explains who we are and how we put these reviews together, and our Terms and Conditions page covers the legal basics of using this site.
A quick reminder on age and responsible play
This site and the operators it reviews are intended for adults of legal gambling age only — 18 or 21 depending on the poker site and the jurisdiction. Poker is a game of skill and chance, and no strategy guarantees a win; please only play with money you can afford to lose. If gambling stops feeling like entertainment, free confidential support is available in the US through the National Council on Problem Gambling helpline at 1-800-GAMBLER.
We appreciate every message that comes through, whether it's a correction, a compliment, or a heads-up about something we've missed. Your feedback is genuinely what keeps our reviews accurate over time.